We value every step of production and product quality, cleanliness, safety and service are our top priorities.
We are certified according to many certificates; GMP, HACCP, Halal, ISO 22000 and FSSC 22000 which guarantee that our products are consistently produced and controlled according to quality standards. And we also applied TQM (Total Quality Management) in management and operation of factory.
These International certificates prove that Golden Grain attaches great importance to the quality of production and product.
Our standard that covers all aspects of production from the starting materials, premises, and equipment to the training and personal hygiene of staff. Procedures are essential for each process that could affect the quality of the finished product.
Furthermore, we have systems to provide documented proof that correct procedures are consistently followed at each step in the manufacturing process - every time a product is made.
To follow criteria of the standard, we focus on every step from the beginning to the last process. Starting from raw material selection process, we strictly select rice from great sources of planting throughout Thailand.
Then, it is time of rice milling and processing system which is a multi-stage process including pre-cleaning, dehulling, paddy separation, whitening or polishing, grading and separation of white rice, mixing, mist polishing, weighing of rice and packing.
It is not possible to produce good quality milled rice with poor milling equipment even if the paddy quality is optimal and the operator is skilled. Our factory and warehouse are in the suitable location, spacious, clean, and fully equipped with modern machineries. They are always well maintained and are in the good condition.
Moreover, we have a system to keep record of all production processes which enable to trace back, improve and develop our production. Not only raw material and production quality, we also value safety and cleanliness at workplace. Our employees must strictly comply with the company regulations.
According to the qualifications above, Golden Grain is very professional in this business and will never stop improving and exploring better product and service for our valued customer.